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If your arrival and departure are on Monday or Saturday you will be on our scheduled transfers at much lower rates.

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Faq

Useful information to plan you holiday

Faq

Below you may find the questions more frequently asked by our clients

 
Why do packages have higher prices than stays (Rates)?

This happens because to stays’ price correspond rack’s price list, to which during the booking a surcharge of 455€ per person for Transfer with Charter has to be added. In this way the total amount exceeds packages’ price, in which transfer service from Luwuk's airport to Walea and back is already included.

 

Why should I arrive and depart on Mondays or Saturdays?

Because, arriving and departing on Monday or Saturday, transport’s cost from and to Luwuk’s airport is shared among more passengers, giving you the possibility to access our best rates. Otherwise, in case you wish to arrive and depart in different days than Monday or Saturday a surcharge of 455€ per person for Transfer with Charter service has to be added to Stay’s price.

 

What exactly is Transfer with Charter?

Transfer with Charter is a service that consists in the transfer from Luwuk’s airport to Walea Dive & Spa Resort and back. It is composed by the transfer by car from Luwuk to Pagimana and by speedboat from Pagimana to Walea and back and costs 455€ per person. All packages you find in our website already include this service in their price, but can be purchased only choosing Monday or Saturday as check-in and check-out dates. Arrivals and departures on different days require the payment of the surcharge.

 

Do I need a particular visa to visit Indonesia?

Your passport needs to be valid for at least 6 months since your arrival in Indonesia and must have at least one totally clear page for the visa sticker.
Infact, to entry to Indonesia a Visa on Arrival is required. A seven-day VoA costs 15 USD while a thirty-day VoA costs 35 USD. You can buy it directly in Indonesia.

 

Do you organize boats with fee also for snorkelers?

Yes we do organize boats with fee for snorkelers; furthermore, if and only if the guides consider the dive site suitable and if there are spare seats on the boat, snorkelers can join scuba divers for free.

 

Are we allowed to bring home some souvenirs from our divings?

Of course not; according to our environmental policy, it’s strictly forbidden to take any object or animal out of the water. The respect for the environment is a core value for us.

 

Would it be better if I brought my own diving gear?

In order to be as much comfortable as possible, we advise you to bring your own equipment.



Is there any risk of contracting malaria?

The risk of contracting malaria here in Walea is really low. Climate conditions might facilitate to the development of the disease, but that doesn’t mean malaria is present everywhere at these latitudes.
Walea Dive Resort is located on an island 60 kilometres away from paddy fields and rivers. The forest in back of the resort undergoes fumigations thrice a week with the best outdoor insecticide product on the international market; plus all the cottages are insulated from the outside through ventilation protected by mosquito nets.



Which credit cards do you accept?

We normally accept non electronic Visa, Mastercard and American Express. HOWEVER WE REGRET TO INFORM YOU THAT FOR REASONS NOT DEPENDING ON US, WE ARE FORCED TO SUSPEND TEMPORARILY THE CREDIT CARD PAYMENT SERVICE HERE IN WALEA. WE ACCEPT EUROS, AMERICAN DOLLARS AND INDONESIAN RUPIAH CASH.



Which currencies do you accept?

Our pricelist is in euro, but we accept euros, american dollars and insonedian rupiah cash.